Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

When can we download again on vk?

adridetailleur 8 лет назад обновлен Aleksandr 7 лет назад 2

When will the problem be resolved about downloads on vk? Thanks!

Ответ
Aleksandr 7 лет назад

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.

Thanks for using our resources.
Best, SaveFrom.net Team

0
Отвечен

cannot download any music from vk

lilgamehq 8 лет назад обновлен Aleksandr 7 лет назад 2

cannot download any music from vk

Ответ
Aleksandr 7 лет назад

Hello, we are working hard to fix the error with the links.
The new version with the bug being fixed is going to be released soon.

Thanks for your understanding!

0
Отвечен

as a webmaster, how do I add the script to a wordpress website. Please any explanantion

Bernard 8 лет назад обновлен Aleksandr 7 лет назад 6

I am trying to add the script to a wordpress website but i am finding it difficult, please could anyone who has implemented this on a wordpress kindly show me how to go about this.


Explanations will be appreciated

Ответ
Aleksandr 7 лет назад

Hello, the necessary information can be found here:

http://en.savefrom.net/webmaster.php

Ответ
Aleksandr 7 лет назад

Hello, to be able to help you I need more information.
The name and version of your browser (the version you can see in the menu "About browser").

In what format you download a video?

0
Исправлен

I can't install SaveFrom.net to Safari

sukyewo2 8 лет назад обновлен Aleksandr 7 лет назад 4

Your latest installer doesn't work on Safari version 10.0.3 (12602.4.8)


Download button didn't show up on vimeo, so I thought uninstall and re install would fix it.

But after I uninstalled it, I can't install SaveFrom.net


Ответ
Aleksandr 7 лет назад
0
Исправлен

https://www.youtube.com/watch?v=hgh0tcVQYpU

katnarahul 8 лет назад обновлен Aleksandr 7 лет назад 2

not downloading this video

Ответ
Aleksandr 7 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

You will not only download this video?

0
Исправлен

why my safeFromnet doesn't work.?? I have been instal and uninstal it..

mario gazorlla 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Отвечен

I can,t download videos from facebook from Chrome.

waqaswarraich788 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, you can download Facebook video.

0
Отвечен

Funciona perfectamente con youtube pero con facebook no a pesar de que anteriormente si quisiera saber porque? me aparece pero dice sin enlace en todas..

bethseli26 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

0
Отвечен

Не загружає відео файли повністю, на половині загрузки або відразу пише невдача

Марія Федас 8 лет назад обновлен Aleksandr 7 лет назад 2

Не загружає відео файли повністю на половині загрузки або відразу пише невдача декілька раз перезавантажувала програму але нічого не помагає це відбувається коли я загружаю з вк відео файли хоча аудіо файли загружаються без проблем

Ответ
Aleksandr 7 лет назад

Привіт, як назва вашого браузера і з якого сайту ви завантажуєте?

Сервис поддержки клиентов работает на платформе UserEcho