1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Software does not work!
https://www.facebook.com/Stones.from.outer.space/videos/846286422197600/
I do not see a green arrow or a choice of formats. Chrome Version 64.0.3282.140 (Official Build) (64-bit)
Under "..." there is a save option but no choices and I cannot find the video.

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.

cannot download the subtitle
hello, i am a bit dissapointed with this savefrom because its usually can download the subtitle too but now when i try to download it , it didn't appear .... hmmm . i hope you can fix this problem soon. fighting~!

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Unable to install saveform in dell laptop with windows 10
Unable to install saveform in dell laptop with windows 10

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Sorry, service temporarily unavailable. Use SaveFrom.net helper browser extension to download from YouTube.com in 1 click. what is this????????

Hello! We appreciate the info provided. We've reacted immediately,
and the problem with downloading has been fixed. As of now, everything works fine.
Thanks for using Savefrom.net!

Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.

Do not find links on Facebook
Links not found on Facebook
Use to Version 64.0.3282.140 (Official build) (64-bit) chrome

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

"No links found" all the time on youtube since past few weeks
1. Firefox 58.0.1
2. 7.40
3.


Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.55:
Сервис поддержки клиентов работает на платформе UserEcho