Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Add link of gaana.com

barbieroberts166 7 лет назад обновлен Aleksandr 7 лет назад 1

hi i cannot able to download from gaana.com please add link of gaana.com

Ответ
Aleksandr 7 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

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download rate becomes zero

Milad 7 лет назад обновлен Aleksandr 7 лет назад 1

The download rate becomes zero and after some time it starts downloading again. there is no problem with the connection

Ответ
Aleksandr 7 лет назад

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Can't download audio files from YouTube anymore.

Yang 7 лет назад обновлен Aleksandr 7 лет назад 5

Browser: Chrome 67.0.3396 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Extension: chameleon 7.66


Starting yesterday, I haven't been able to download any audio files from YouTube anymore. It would partially download the file, then stop with the message "Network disconnected"


This is the first one I tried downloading which didn't work. Subsequent attempts on different videos also failed. However, it seems like downloading mp4 still works around 80% of the time. Downloading from SoundCloud and Instagram seems to work fine as well. I don't use SaveFrom.net on any other sites.

Ответ
Aleksandr 7 лет назад

Hello, in which format are you downloading?

For the better understanding it'll be great to see a screenshot with the error.

Send a couple of links to files that you can not download.

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Why did they eliminate the way to download subtitles?

Super Adrian 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

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We cannot afford Ummy VD; your help please!

rangarajanseshan 7 лет назад обновлен Aleksandr 7 лет назад 1

Greetings!

I am downloading Divine for very elders and basic and general information for children and young adolescents; free of charge. So, you may help me, by merging both Audio and Video of non-standard formats such as 480p, 1080p, 1440p etc. as I cannot afford Ummy Video Downloader and I cannot mux Audio and Video of non-english filenamed files.

Regards,

RS.

Ответ
Aleksandr 7 лет назад

Hello, unfortunately not, we can not help you with this.

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When I'm Pressed The Download Is Not Work.

My Starco 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.
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No links were found.

monicaaaaaaaaaa 7 лет назад обновлен Aleksandr 7 лет назад 6

Browser: Safari 11.0.3 Mac OS X 

User Agent: Mozilla/5.0 (Macintosh; 

Intel Mac OS X 10_13_3) AppleWebKit/604.5.6 (KHTML, like Gecko) 

Version/11.0.3 Safari/604.5.6 

Extension: safari 7.66



What to do?

Ответ
Aleksandr 7 лет назад

Hello, send a couple of links to the files that you can not download "for the test."

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Mp3 doesn't work... Not the first time...

benoit stroobants2002 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

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Have loved your APP, use it on Ipad.... Sadly, Savefromnet no longer works with Ipads or Iphones. Do you have any suggestions as to where or who willl take their place?

jellybean 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, unfortunately not.

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when we want to downloade 360 mb then why it goes one new tab

atshalinidubeypbh123 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

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