1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Download link not found
Get an error stating “The download link not found” regardless of video link submitted. This started yesterday when attempting a Facebook or YouTube download. Download link: https://www.facebook.com/groups/positiveblackimage/permalink/10155816409356478/
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Add link of gaana.com
hi i cannot able to download from gaana.com please add link of gaana.com
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
download rate becomes zero
The download rate becomes zero and after some time it starts downloading again. there is no problem with the connection
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Can't download audio files from YouTube anymore.
Browser: Chrome 67.0.3396 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Extension: chameleon 7.66
Starting yesterday, I haven't been able to download any audio files from YouTube anymore. It would partially download the file, then stop with the message "Network disconnected"
This is the first one I tried downloading which didn't work. Subsequent attempts on different videos also failed. However, it seems like downloading mp4 still works around 80% of the time. Downloading from SoundCloud and Instagram seems to work fine as well. I don't use SaveFrom.net on any other sites.
Hello, in which format are you downloading?
For the better understanding it'll be great to see a screenshot with the error.
Send a couple of links to files that you can not download.
Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.
We cannot afford Ummy VD; your help please!
Greetings!
I am downloading Divine for very elders and basic and general information for children and young adolescents; free of charge. So, you may help me, by merging both Audio and Video of non-standard formats such as 480p, 1080p, 1440p etc. as I cannot afford Ummy Video Downloader and I cannot mux Audio and Video of non-english filenamed files.
Regards,
RS.
Hello, Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
No links were found.
Browser: Safari 11.0.3 Mac OS X
User Agent: Mozilla/5.0 (Macintosh;
Intel Mac OS X 10_13_3) AppleWebKit/604.5.6 (KHTML, like Gecko)
Version/11.0.3 Safari/604.5.6
Extension: safari 7.66
What to do?
Hello, send a couple of links to the files that you can not download "for the test."
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
Сервис поддержки клиентов работает на платформе UserEcho
