Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
На рассмотрении

Once I tayped the selected URL to download it through savefrom.net then tapping download, the other webpage it's appearing, Why ?!

Mohammed Bawazir 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
На рассмотрении

can not download from youtube

Ghada Elkassas 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

We'd also need some links you can't download (to test them).

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net? 
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
На рассмотрении

Anytime I click on a picture in facebook the picture just keep loading over and over on the screen. It does not stabalize.

leesimferguson 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Ответ
Aleksandr 6 лет назад

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

0
На рассмотрении

I can’t download anything anymore please fix this

bridgetshillingford 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, please, send us more details regarding the problem.

0
Не ошибка

helper button not showing up

sridhar M A 6 лет назад обновлен Aleksandr 6 лет назад 2

Browser: Chrome 67.0.3396 Windows
User Agent: Mozilla / 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 67.0.3396.99 Safari / 537.36
Extension: userjs-chrome 7.75.2

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the helper button does not show up in every website.it only show up in few websites.


the website i tried is : http://www.tamildhool.com/

Ответ
Aleksandr 6 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
На рассмотрении

no me deja descargar en mi mac

mikadl72 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

0
На рассмотрении

SF-Hacked on iPhone

russspen 6 лет назад обновлен Aleksandr 6 лет назад 1

You've been hacked on iPhone. Clicking "Download" causes redirection to an online gambling website. Also the "Install" button is non-functional across the board no matter which browser I am using -- just sits there and does nothing.

Ответ
Aleksandr 6 лет назад

Hello, please send a few screenshots for more clarity about the problem.

0
На рассмотрении

I have a problem with the app, I’m just about To download videos but all of a sudden I see ads that I can’t exit out of it it just saying from just not working today or could it be just the new update

rjsthrillride 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, for the better understanding it'll be great to see a screenshot with the error. 

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1


0
На рассмотрении

I can't download anything

postingrandomstufslol1 6 лет назад обновлен Aleksandr 6 лет назад 1

I'll click download and it'll just load indefinitely

Ответ
Aleksandr 6 лет назад

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Сервис поддержки клиентов работает на платформе UserEcho