Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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На рассмотрении

Gearbest page appearing after I start downloading https://youtu.be/hXzLfPAEhbw. Please help to sort it out. Thanks

mega1808 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

0
Отвечен

Safe from Net is missing in the browser

Wolfgang Bauer 7 лет назад обновлен Aleksandr 7 лет назад 8

Hallo.

Windows 10 Pro 64bit
SFHelper-Setup-
[476a1d67d9529832 # 308 #]. Exe from https://en.savefrom.net/ is
installed. The helper icon is not in the browser Firefox Quantum 61.0.1
(64-bit) and [Download] button not in YouTube.

regards
Ответ
Aleksandr 7 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error. 
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На рассмотрении

Baixando arquivo em duplicidade

Luiz Gilberto Cesarin 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

0
На рассмотрении

can't download videos with Safari version 11.1.2. Is savefrom.net version 7.74 not compatible with safari version?

jenniferyu 7 лет назад обновлен Aleksandr 7 лет назад 1

I downloaded waveform.net version 7.74 to Safari 11.1.2, but the downloading is unsuccessful.  It just stuck at the youtube site. Before it used to be pretty smooth, but it does not work this time. Please help. 

Ответ
Aleksandr 7 лет назад

Hello, before downloading a video, hold down the <Alt> button and then the download button.

0
На рассмотрении

my mac book pro not download for you tube

patelbrijesh7772 7 лет назад обновлен Aleksandr 7 лет назад 1

my mac book pro not download for you tube

Ответ
Aleksandr 7 лет назад

Hello, most likely you have Safari.

Before downloading a video, hold down the <Alt> button and then the download button.

0
На рассмотрении

descargar desde yutube

lo quiero descargar 7 лет назад обновлен Aleksandr 7 лет назад 1
Youtube video
Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

0
На рассмотрении

Can‘t download anything! Anytime I copy a link into the adress list, a banner with some „shit“ pops up. What can I do?

A B 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error. 

What is your Operating System?

What’s your country?

How is the name of your browser?

0
На рассмотрении

When I try to download Facebook videos on Android it shows no download links found, Please tell me reason of that

rajutiwari7389 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
На рассмотрении

Once I tayped the selected URL to download it through savefrom.net then tapping download, the other webpage it's appearing, Why ?!

Mohammed Bawazir 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
На рассмотрении

can not download from youtube

Ghada Elkassas 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

We'd also need some links you can't download (to test them).

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net? 
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Сервис поддержки клиентов работает на платформе UserEcho