1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Aviso: su página tiene virus-
Hola. Su página que es genial ahora me descarga unos virus. Arréglenlo por favor.

Hello, please, send us more details regarding the problem.
What kind of viruses are we talking about?

Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

consuming a lot of memories
i clicked nothing, but when i open the task manager, it tells me there are about 19 chrome programmes running, and i only activate 6 of them only, and tamper monkey always send a bunch of useless notifications.

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

))-: waveform doesn't work on safari 11.1.1 with helper_last.safariextz 7.82....
Hi there...
waveform doesn't work on safari 11.1.1 with helper_last.safariextz 7.82
Please let me know, when this Bug is fixed, thanx!!!

Chrome Issue: It no longer works from version 68.x
Hi guys. I use SafeFrom for Chrome very often, but I noticed that isn't working since the version 68.x. I tried to fix it by myself reinstalling Chameleon and the SafeFrom Opera Add-on, but doesn't work. I took a capture from a video:
The label says: "No links found" (in spanish). This is my user info:
- Browser: Chrome 68.0.3440 Windows
- User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
- Extension: chameleon 7.82

Hello, reinstall the extension in the second way.
Remove Chameleon and install the Tampermonkey extension:
Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

safari 11.1.2 save from version 7.82
i hit the button it starts to load the download at the http bar but then just stops and freezes youtube...it doesn't freeze safari just youtube...

Hello, before downloading a video, hold down the <Alt> button and then the download button.

Won’t let me download
Everytime I insert a link and click download it takes me to the Apple Music app and it won’t let me download my videos
Please fix this :)

Hello, the site is working properly, the problem of downloading from behind the Safari browser, with this we unfortunately can not do anything.
You can use another browser or the Televzr application.
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