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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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doesn't work

heinehtetsan 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, please, send us more details regarding the problem.

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Отвечен

How to download video with subtitles from youtube?

happysparrow 6 лет назад обновлен Aleksandr 6 лет назад 5
Ответ
Aleksandr 6 лет назад

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

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Aviso: su página tiene virus-

Ileana 6 лет назад обновлен Aleksandr 6 лет назад 1

Hola. Su página que es genial ahora me descarga unos virus. Arréglenlo por favor.

Ответ
Aleksandr 6 лет назад

Hello, please, send us more details regarding the problem.

What kind of viruses are we talking about?

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На рассмотрении

hey when i download youtube videos with 360 it delete the name of the video

Vishnu 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.

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На рассмотрении

No me deja descargar nada

Lucio Acosta 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

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На рассмотрении

consuming a lot of memories

Xr-anoni 6 лет назад обновлен Aleksandr 6 лет назад 3

i clicked nothing, but when i open the task manager, it tells me there are about 19 chrome programmes running, and i only activate 6 of them only, and tamper monkey always send a bunch of useless notifications.

Ответ
Aleksandr 6 лет назад

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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))-: waveform doesn't work on safari 11.1.1 with helper_last.safariextz 7.82....

Aric 6 лет назад обновлен Aleksandr 6 лет назад 1


Hi there...
 

waveform doesn't work on safari 11.1.1 with helper_last.safariextz 7.82

Please let me know, when this Bug is fixed, thanx!!!

Ответ
Aleksandr 6 лет назад

Hello, what exactly does not work?
Describe more in detail.

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На рассмотрении

Chrome Issue: It no longer works from version 68.x

YordanSoares 6 лет назад обновлен Aleksandr 6 лет назад 1

Hi guys. I use SafeFrom for Chrome very often, but I noticed that isn't working since the version 68.x. I tried to fix it by myself reinstalling Chameleon and the SafeFrom Opera Add-on, but doesn't work. I took a capture from a video: 

Image 3157

The label says: "No links found" (in spanish). This is my user info:


  • Browser: Chrome 68.0.3440 Windows
  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
  • Extension: chameleon 7.82
Ответ
Aleksandr 6 лет назад

Hello, reinstall the extension in the second way.

Remove Chameleon and install the Tampermonkey extension:

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

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safari 11.1.2 save from version 7.82

Chris Bieksha 6 лет назад обновлен Aleksandr 6 лет назад 3

i hit the button it starts to load the download at the http bar but then just stops and freezes youtube...it doesn't freeze safari just youtube... 

Ответ
Aleksandr 6 лет назад

Hello, before downloading a video, hold down the <Alt> button and then the download button.

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На рассмотрении

Doesn't work and seems to be an infected site!

Biana 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, please, send us more details regarding the problem.

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