Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

default video quality showing 360 not 720 hd

b joy123 7 лет назад обновлен Aleksandr 7 лет назад 9

I am using Firefox. Recently default video quality of the savefrom downloader changed to 360 instead of 720 hd. Please fix this.

Ответ
Aleksandr 7 лет назад

Hello, can you download a video as 720p?

0
На рассмотрении

Awful. Doesn't do what it advertises that it does.

mobody 7 лет назад обновлен Aleksandr 7 лет назад 1

Doesn't recognize the site it cleary says it can download from. What a hack. Don't even bother.

Ответ
Aleksandr 7 лет назад

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error. 

0
Исправлен

Works a couple of times and stops

jimjulian 7 лет назад обновлен Aleksandr 7 лет назад 7

Installed yesterday. Tested several. Just tested a couple more. Then the app stopped. No more arrows, even for pages that worked yesterday and today.

Ответ
Aleksandr 7 лет назад

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
На рассмотрении

Can't Download videos above 360p

bigthinkstudioofficial 7 лет назад обновлен Aleksandr 7 лет назад 3
Ответ
Aleksandr 7 лет назад

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
На рассмотрении

Why video Download not hd

indahss1613 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

0
Отвечен

https://www.spine-health.com/video/video-sobre-hernia-de-disco-lumbar

Juan Manuel 7 лет назад обновлен Aleksandr 7 лет назад 2

No aparece la opción de descargado por ningun lado

Ответ
Aleksandr 7 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
На рассмотрении

hi

leonderop 7 лет назад обновлен Aleksandr 7 лет назад 1
Ответ
Aleksandr 7 лет назад

Hello.

0
На рассмотрении

Please add TUNE.PK

Dawood Ahmed 7 лет назад обновлен Aleksandr 7 лет назад 1

Please add TUNE.PK VIdeo Downloder ALso

Ответ
Aleksandr 7 лет назад

Hello, please, send us more details regarding the problem.

0
На рассмотрении

it isn't working the download button disappeared

alexmanning111372 7 лет назад обновлен Aleksandr 7 лет назад 1

I went to go and download a youtube video to discover that the green button was gone

Ответ
Aleksandr 7 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
На рассмотрении

Cant download the YouTube videos in HD only 360p available

abishek kishore 8 7 лет назад обновлен Aleksandr 7 лет назад 1

I am facing a problem in downloading videos in HD there the highest quality available is 360p. Favinc same problem in browser and application both

Ответ
Aleksandr 7 лет назад

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Сервис поддержки клиентов работает на платформе UserEcho