Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
На рассмотрении

I cant download this video https://www.dailymotion.com/video/x40penq

Wonu 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

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На рассмотрении

Google Chrome Version 70.0.3538.77 (Official Build) (64-bit) / SaveFrom.net helper 7.99 /

bello al07 6 лет назад обновлен Aleksandr 6 лет назад 1

Se congela mi web browser cuando intento descargar videos de youtube y después de unos minutos se cierra

Ответ
Aleksandr 6 лет назад

Hello, the extension provides a link to download, downloads the browser, the problem is in it.

Try an alternate bootloader.

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На рассмотрении

it aint work with all web

vkimhyun 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, please give us more details.

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На рассмотрении

Bagaimana cara membatalkan unduhan?

Bagus Anda 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, the download can be otmentit in the browser, as it downloads files.

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На рассмотрении

In gooGoo chrome video isn't downloaded and started playing when clicking on download

Mukeshbhai solanki 6 лет назад обновлен Aleksandr 6 лет назад 2
Ответ
Aleksandr 6 лет назад

Hello, go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.
Restart TM – everything should be working.

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На рассмотрении

no descarga en 720

Ebert 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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На рассмотрении

please fix the problem on 720 quailty

Farhan Ali Jutt 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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На рассмотрении

please fix the problem on 720 quailty

zuhrasaritza 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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На рассмотрении

Cannot download any videos from youtube, stuck at loading

madewisnu1 6 лет назад обновлен Aleksandr 6 лет назад 1

Browser: Safari 11.1.2 Mac OS X

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.2 Safari/605.1.15

Extension: userjs-safari 7.96.2

Extension: safari 7.61

Ответ
Aleksandr 6 лет назад

Hello, Reinstall the extension after an older version is uninstalled.

https://en.savefrom.net/helper-safari.php

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На рассмотрении

When i download it just go's to movies & tv

Tytyguy3 6 лет назад обновлен Aleksandr 6 лет назад 1

When i try to download a video from youtube it just go's to the movies & TV application on windows but in my browser 

Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

In what capacity are you downloading?

For the better understanding it'll be great to see a screenshot with the error.

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