Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Rechtschreibefehler

Cornus 5 лет назад обновлен Aleksandr 5 лет назад 4

Nach der ersten Installation der Erweiterung (in Firefox) werden die ersten Schritte angezeigt. Beim ersten Schritt ist mir ein Fehler aufgefallen, den ich gerne hier mit euch teile. Es steht dort due statt du. Version der Erweiterung: 8.72

Danke für den tollen Service und die Erweiterung.

Ответ
Aleksandr 5 лет назад

Hello, for the better understanding it'll be great to see a screenshot with the error.

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Ummy has Vanished

Peter Robinson 5 лет назад обновлен Aleksandr 5 лет назад 7

I just when to use Ummy and it has gone! It's paid for and registered so I am reluctant to d/l again and install in case I get stuck with two subscriptions. I did recently update to the latest version to fix a bug. 

Help!

Ответ
Aleksandr 5 лет назад

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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It says service not available when I try to download something.

Ruby 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

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Soundcloud

Steez 5 лет назад обновлен Aleksandr 5 лет назад 1

Please fix the SoundCloud downloader?

Ответ
Aleksandr 5 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Can’t download music

Sup boys 5 лет назад обновлен Aleksandr 5 лет назад 1

I noticed that you can’t download music or anything in the genre of music why is that ??

Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

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Version:La del tutorial Problema:Tarda tanto dice tiempo de espera excedido y no descarga y sin contar que tarda mucho para

srauronp 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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keine links gefunden

bertholdgerr 5 лет назад обновлен Aleksandr 5 лет назад 1

wieder mal keine links gefunden

Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Service still not working?

Kelly 5 лет назад обновлен Aleksandr 5 лет назад 1

I have been using this service for 7 months (the free download).  It has 

always been dependable and easy to use.  Today, I decided to purchase the monthly subscription because I was thinking it would provide higher quality access to YouTube videos.  What a terrible mistake and waste of money!!! So what is happening with this service?

Ответ
Aleksandr 5 лет назад

Hello, Please, let us know what is the name of the program you are using for downloading videos?

For the better understanding it'll be great to see a screenshot with the error.

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unable to download videos from hotstar

ami 5 лет назад обновлен Aleksandr 5 лет назад 1

hi i am unable to download videos from hotstar please help.


https://www.hotstar.com/in/tv/kahaan-hum-kahaan-tum/s-2196/rohits-heroic-move/1000248241

Browser : Firefox ver 73.0.1, 64 bit

Ответ
Aleksandr 5 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

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it’s telling me service isn’t available, it’s worked for me for months now, is there something wrong with the servers?

Freak 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

Сервис поддержки клиентов работает на платформе UserEcho