Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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plz send this application to my email esraa000011@gmail.com

esraaoooo1q 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, please give us more details.

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not working on vk

valentinfuerte 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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На рассмотрении

not working on okru except incognito

adamjdon 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, please give us more details.

0
На рассмотрении

das geht mir richtig auf den nerv, keine links, kein download möglich

bertholdgerr 5 лет назад обновлен Aleksandr 5 лет назад 1

kein download möglich, wozu bezahlen wir eigentlich?

Ответ
Aleksandr 5 лет назад

Hello, what exactly are you paying for, for which program?

0
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Rechtschreibefehler

Cornus 5 лет назад обновлен Aleksandr 5 лет назад 4

Nach der ersten Installation der Erweiterung (in Firefox) werden die ersten Schritte angezeigt. Beim ersten Schritt ist mir ein Fehler aufgefallen, den ich gerne hier mit euch teile. Es steht dort due statt du. Version der Erweiterung: 8.72

Danke für den tollen Service und die Erweiterung.

Ответ
Aleksandr 5 лет назад

Hello, for the better understanding it'll be great to see a screenshot with the error.

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На рассмотрении

Ummy has Vanished

Peter Robinson 5 лет назад обновлен Aleksandr 5 лет назад 7

I just when to use Ummy and it has gone! It's paid for and registered so I am reluctant to d/l again and install in case I get stuck with two subscriptions. I did recently update to the latest version to fix a bug. 

Help!

Ответ
Aleksandr 5 лет назад

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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На рассмотрении

It says service not available when I try to download something.

Ruby 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

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На рассмотрении

Soundcloud

Steez 5 лет назад обновлен Aleksandr 5 лет назад 1

Please fix the SoundCloud downloader?

Ответ
Aleksandr 5 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
На рассмотрении

Can’t download music

Sup boys 5 лет назад обновлен Aleksandr 5 лет назад 1

I noticed that you can’t download music or anything in the genre of music why is that ??

Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

0
На рассмотрении

Version:La del tutorial Problema:Tarda tanto dice tiempo de espera excedido y no descarga y sin contar que tarda mucho para

srauronp 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Сервис поддержки клиентов работает на платформе UserEcho