1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
firefox quantum 57.0.1, helper version 7.52 not working in vimeo
Я пытаюсь загрузить это видео, https://vimeo.com/115847466, но это не дает мне возможность скачать
Hello, how is the name of the site from which you want to download the mp3?
Do you use the extension or the site Savefrom.Net?
не работает скачивание фото в галереях Instagram. Работает только скачивание первой фото
Здравствуйте, на данный момент уже ведутся работы над исправлением ошибки.
В ближайшее время будет релиз расширения с исправлением.
Спасибо за понимание!
Problem with Music Meta Data
Hi.
The problem is when i download music from Vk it came without Coverart, Genre, etc.
**It used to have all that data, like a week ago**
Thanks.
Hello,
You are probably using Google Chrome.
Go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.
Restart TM – everything should be working.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
subscriptions and trial
If a person has a tablet and a desktop , would they need two subscriptions or one for both. Also, Is it possible to try a couple of downloads before purchase?
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
44.0.1 Mozilla Firefox for Linux Mint
After installing this plugin I lost the ability download from vk.com and youtube. The arrow is there, but the file size is not displayed, download can't start.
44.0.1 Mozilla Firefox for Linux Mint
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Customer support service by UserEcho
