1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
File size choices before downloading
I have a latest version of the UC Browser. Unlike the previous version, it doesn't display the file size when making a choice between 720 or 360 pixels about to download from say YouTube. You will only see the file size when downloading has begun. Any solutions please?
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
"there is some problem while parsing the package. " is always shown before installing this app. and i am unable to use it.
"there is some problem while parsing the package. " is always shown before installing this app. and i am unable to use it.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
why did the downloader change i used to able to download right from the web page
Extention preferences - no way to disable ads in settings!
In FAQ, there is a nice advice: "If you don’t want to use Offers4U, uncheck Offers4U checkbox in extension settings.". But where is that "no ads" chechbox in settings? I haven't find any.
Customer support service by UserEcho
