1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
No music download on the www.ok.ru
No music download on the www.ok.ru (Opera browser)
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net
Browser: Chrome 58.0.3029 Windows 8 User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Extension: userjs-chrome 7.40.2 IF I TRY TO DOWNLOAD YOUTUBE VIDEO ERROR SYMBOL COMES
ERROR SYMBOL COMES WHEN I TRY TO DOWNLOAD
Hello, Could you please send a few links you can't download. We will check it out.
Please send a screenshot of the error.
Cant download
WHY WILL IT NOT LET ME DOWNLOAD DIXIE CHICKS!!!!!!!! its the only artist ive encountered that wont allow me to save
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Facebook download doesn't work
- Browser: Firefox 50.0 Windows 10
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
- Extension: ff 6.20
Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.95:
unable to download from vk.com
https://vk.com/videos353558043?section=all&z=video353558043_456239896%2Fpl_353558043_-2
previously i was able to download from the download button but now it shows no links available
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Some weird things from downloading a vid from Youtube
Hallo, i just wanna ask, if someone have similar problem with me.
Is it just me, sometimes i watch vid while downloading them in Youtube. And, after i finish the download, somehow, the youtube site that content my played video link to a blank page, but i success in downloading the vid. But it really annoying, i gotta wait for the buffer again to watch the vid. Someone, help!
Customer support service by UserEcho
