1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Chrome Browser gives a warning when trying to reach you page. User must click 'accept the risk'
Chrome Browser gives a warning when trying to reach you page. User must click 'accept the risk' March 20, 2016
Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome
https://www.youtube.com/watch?v=tD4HCZe-tew - cant download
Cant download vide
Says imposible to download
windows 7
Hello, in order to help you better I need the following information.
Please, send me the information listed here:
http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
Здравствуйте, спасибо что пользуетесь нашим расширением Savefrom.Net
Ошибку исправим.
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
Unknown error
When I try to download a video it says cannot be downloaded due to an unknown error.what do I do about this?
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
firefox is saying the extention is not signed and hence disabling it
so it needs to be submitting them to AMO. at mozilla. pls
Hello, our extension is signed:
https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/
AVAST blocking installation
Sorry, AVAST anti-virus blocking the installation file as posibly unwanted program, even after temporarily disabling real time active protection. You should contact AVAST people on this.
Hello, this is a false positive antivirus.
We do not distribute malware.
add your extention to google store
i tried to add savefromnet to google, but it did not trust it it said [If you need to use a disabled extension, you can contact the extension’s developer and ask them to upload their extension to the Chrome Web Store. This will allow you, and other people who use Chrome, to install that extension from the Chrome Web Store, or if you already have it installed, to manually re-enable it from your list of extension.
Hello, we can not add our extension onto the store, Google bans extensions
that download content from YouTube.
How to install onto Google Chrome:
Customer support service by UserEcho
