1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
downloading from hp
hi, I used to download from my mobile phone via YouTube however it can't be done anymore. However I can do it using computer. Pls fix the problem. It has been my favourite add on by far
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
can no longer downlowd videos from youtube to my ipad using savefromnet and Readdle Documents App. What changed? So disappointed :(
Hello, for technical reasons, we can no longer support downloading on the iPhone.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
hello i would like to download a FB live on safari please could you help me ? thank you
Hello, install the extension for downloading from Facebook and you can also download from Youtube and many more sites:
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Constantly removes 360p download.
Every time you "improve" your interface, you delete the 360p option and the 240p is webm junk. I can't download your app to the computer because it is public, and I do not want to have every download be 1gb or more. 360p was my best choice for play ability and size. Logging on to your service does not help. So far this has happened 3 times, and I've stated the same thing all three times.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
mio.to
unable to download from mio.to
by the way your app is very nice for youtube thank long live
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Customer support service by UserEcho
