1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
vk download not working at all!
Vk downloads do not work at all no tracks to download will be showed
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
safari 12.0
Safari Version 12.0 (13606.2.11)
Safari no longer supports unsafe extensions.
“SaveFrom.net helper” is no longer supported. You can find newer extensions reviewed by Apple in the App Store or Safari Extensions Gallery
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Download Speed Slow
Your Server is too much slow in these days...download speed 100-200 kb maximum.....Youtube
Hello, we do not give files through our server, downloading is direct, we can not affect the download speed.
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.46: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!
Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Customer support service by UserEcho
