Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

I use Google Chrome Versión 79.0.3945.117 (64 bits) and safefrom version 8.61 i press on the button to download and doesn't work

Hector Ivan 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Antwoord
Aleksandr 5 jaar geleden

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

0
Under review

Download mp3 from Vk doesn't work

garco 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

always "unable to get the file size"
Chrome 

Version of Savefrom 8.64.2

Antwoord
Aleksandr 5 jaar geleden

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

audio doesn't work on vk for download

nickyscarfo 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 3

even says unavaible to get file size

Antwoord
Aleksandr 5 jaar geleden

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

VK Download goes down again :(

Chuck Norris 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

The same error arises from a Russian speaking a phrase. 

Antwoord
Aleksandr 5 jaar geleden

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

I do not trust you

rob knol 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.

Antwoord
Aleksandr 5 jaar geleden

Hello, please, send us more details regarding the problem.

0
Under review

Can't download on vk. January 2020. "Can't obtain size of file"

mitchellribas 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1 
"Could not get file size. Please try again later" 
I always get this error on Vk.com when trying to download audio file. 
Using Mac Os X 10.11.6 Google Chrome: Version 79.0.3945.117 (Official Build) (64-bit)
Please try and fix this thanks :D
Antwoord
Aleksandr 5 jaar geleden

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

vidio yuklenmir

Sexavet Guliyev 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, please give us more details.

0
Under review

Nombres de las descargas como "mp4."

SemacoR 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

Al descargar de la lista de "Ver Más Tarde" todos las descargas se llaman "mp4(...)." Todas con el mismo nonbre. Creo que ocurre desde la última actualización 8.61

Browser: Opera-Webkit 650 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36 OPR/65.0.3467.78

Extension: opera-chromium 8.61

Antwoord
Aleksandr 5 jaar geleden

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.

0
Under review

Drop down menu isn't loading (opera gx extensions)

maxpayen4 5 jaar geleden • bijgewerkt 5 jaar geleden • 4

Image 5770

Antwoord
Aleksandr 5 jaar geleden

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64



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