Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

cannot download Sondcloud

abc 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

no descarga

juan avilam2 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

no se descarga no encuentra los enlases menciona el program

Antwoord
Aleksandr 5 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

In the new dark interface, I cant find the download button anywhere. But in the old interface, I can see the download button.

Ahsan Rizvi 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 4

Image 6647

Image 6648Image 6649
Antwoord
Aleksandr 5 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Under review

No puedo descargar videos porque no se escuchan

acostadaniela2006 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Antwoord
Aleksandr 5 jaar geleden

Hello, maybe the problem is in the video itself.

0
Beantwoord

i cant download https://instagram.com/stories/bajiki_store/2293801667861578526?utm_source=ig_story_item_share&igshid=bhi4rwrfxrzo

Indraa 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 2
Antwoord
Aleksandr 5 jaar geleden

Hello, our services do not download Instagram stories.

0
Under review

I can't download subtitle Indonesia video ??

Agung 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

0
Under review

Bagaimana caranya untuk membatalkan unduhan

Nabila Prihatini 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, you can cancel the download in the browser.

0
Under review

https://www.youtube.com/watch?v=VySzHtzOVHM&t=1869s

brettphillips67 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 2
Antwoord
Aleksandr 5 jaar geleden

Hello, the video is not available for viewing, unfortunately this video cannot be downloaded.

0
Under review

https://youtu.be/y77F3fX1rvU

Dhas 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

cannot downloading in this youtube channel,

the error is - "Safari cannot open the specified address"

Antwoord
Aleksandr 5 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.



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