Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
-1
Under review

No music download on the www.ok.ru

walkais 8 year бұрын • updated by Aleksandr 8 year бұрын • 1

No music download on the www.ok.ru (Opera browser)

Answer
Aleksandr 8 year бұрын

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

-1
Under review

It just plays the video just damn fix it it annoys everyone

TechMessage 8 year бұрын • updated by Aleksandr 8 year бұрын • 1
Answer
Aleksandr 8 year бұрын

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Under review

Mp3 easy download

dhal singh 8 year бұрын • updated by Aleksandr 8 year бұрын • 1

Pls add mp3 download options

Answer
Aleksandr 8 year бұрын

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net

Answer
Aleksandr 8 year бұрын

Hello, Could you please send a few links you can't download. We will check it out.

Please send a screenshot of the error.

-1
Answered

Cant download

Ashleigh McKown 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

WHY WILL IT NOT LET ME DOWNLOAD DIXIE CHICKS!!!!!!!! its the only artist ive encountered that wont allow me to save 

Answer
Aleksandr 8 year бұрын

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Fixed

Facebook download doesn't work

AciMarina 9 year бұрын • updated by Aleksandr 9 year бұрын • 2

  • Browser: Firefox 50.0 Windows 10
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Extension: ff 6.20

Answer
Aleksandr 9 year бұрын

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.95:

http://en.savefrom.net/user.php#helper_install

-1
Answered

remove tracker bloody hell

sahil_activist 9 year бұрын • updated by Aleksandr 9 year бұрын • 8

snooping your data on every site shame on

Answer
Aleksandr 9 year бұрын

Hello, we are not watching.

-1
Answered

unable to download from vk.com

Jitu Roy 9 year бұрын • updated by Aleksandr 9 year бұрын • 2

https://vk.com/videos353558043?section=all&z=video353558043_456239896%2Fpl_353558043_-2


previously i was able to download from the download button but now it shows no links available

Answer
Aleksandr 9 year бұрын

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

-1
Answered

it doesnt work!!!!!

necum blbe 9 year бұрын • updated by Aleksandr 9 year бұрын • 2

it doesnt work!

Answer
Aleksandr 9 year бұрын

Hello, please give us more details.

-1
Answered

Some weird things from downloading a vid from Youtube

wanda 9 year бұрын • updated by Aleksandr 9 year бұрын • 2

Hallo, i just wanna ask, if someone have similar problem with me.

Is it just me, sometimes i watch vid while downloading them in Youtube. And, after i finish the download, somehow, the youtube site that content my played video link to a blank page, but i success in downloading the vid. But it really annoying, i gotta wait for the buffer again to watch the vid. Someone, help!

Answer
Aleksandr 9 year бұрын

Hello, I do not understand, describe more fully understood.



Customer support service by UserEcho