Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

I would like to make a claim, all my downloads are with bad audio, do not know what to do. I would like you to help me.

bruno 98silva 9 year бұрын updated by Aleksandr 8 year бұрын 2

I would like to make a claim, all my downloads are with bad audio, do not know what to do. I would like you to help me.

Answer
Aleksandr 8 year бұрын

Hello, we have no influence on the quality, we will give out links are those that are on the site.

0
Answered

I don´t have download of video from this site http://www.novelasxd.com/capitulo/29583/la-madame/1x1#

jojonefa 22 9 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hello, this site is not on the list of supported resources.
The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any
website all over the Net.
Possibly, it will download from the website you want.

0
Answered

I don´t have download of video from this site https://www.alfaconcursos.com.br/?_ga=1.75550039.33613316.1464975875

Flavia 9 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any
website all over the Net.

Possibly, it will download from the website you want.

0
Answered

Why does download button disappear then comes back and only downloads videos

Sizwe Mkhize 9 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

i don't have download instagram photo?

amanda tribuana 9 year бұрын updated by Aleksandr 8 year бұрын 2

i don't have download instagram photo?

Answer
Aleksandr 8 year бұрын

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Answered

google chrome me pide instalar una aplicacion externa para admititir enlaces de ummy

Jorge Sandoval 9 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

I can't download from instagram.Why?

Sasha Tumak 9 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Fixed

I can't download from instagram

aboelsiz 9 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Fixed

Instagram download button not appearing

alex_mtx59 9 year бұрын updated by Aleksandr 8 year бұрын 2
Answer
Aleksandr 8 year бұрын

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Answered

mengapa tidak bisa di gunakan

Cendrawasih Ayu 9 year бұрын updated by Aleksandr 8 year бұрын 2

mengapa tidak bisa di gunakan lagi? selalu terjadi kesalahan

Browser: Chrome 50.0.2661 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36

Answer
Aleksandr 8 year бұрын

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome