Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

не могу загрузить видео с фейсбук

ale tambovtseva 7 year бұрын • updated by Aleksandr 7 year бұрын • 1
Answer
Aleksandr 7 year бұрын

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

Вы скачиваете видео расширением или через сайт Savefrom.Net?
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Under review

In the future, please do NOT shut down download services!

Filbert Resurreccion 7 year бұрын • updated by Aleksandr 7 year бұрын • 1
Answer
Aleksandr 7 year бұрын

Hello, please give us more details.

0
Under review

Where is one click button to download all videos ?

kan 7 year бұрын • updated by Aleksandr 7 year бұрын • 1

Where is one click button to download all videos ?

Answer
Aleksandr 7 year бұрын

Hello, please, send us more details regarding the problem.

0
Under review

You've ruined your page.. I already use your app via web browser from my phone I don't want apps.. I'm moving on to another Downloader.. 😧

Miguel Gomez 7 year бұрын • updated by Aleksandr 7 year бұрын • 1
Answer
Aleksandr 7 year бұрын

Hello, what exactly have we spoiled, can you describe in more detail?

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

下载的视频会卡

eric cheng 7 year бұрын • updated by Aleksandr 7 year бұрын • 1
Answer
Aleksandr 7 year бұрын

Hello, please give us more details.

0
Under review

it could not work correctly

Anjanee 7 year бұрын • updated by Aleksandr 7 year бұрын • 1
Answer
Aleksandr 7 year бұрын

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

Problems with the Google Chrome Extense

Sein 7 year бұрын • updated by Aleksandr 7 year бұрын • 1

hola para guan razón no me deja descargar desde cualquier página de la exportación de Google Chrome hola por alguna razón no me deja descargar cualquier página del Google Chrome

Navegador: Chrome 65.0.3325 de Windows
User Agent: Mozilla / 5.0 (Windows NT 10,0; Win64, 64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 65.0.3325.162 Safari / 537.36
Duración: 07:57 camaleón


Answer
Aleksandr 7 year бұрын

Hola, envíe un par de enlaces al video que no puede descargar "para la prueba".

0
Under review

YouTube videos are not loading

Şahıs is an Avcı 7 year бұрын • updated by Aleksandr 7 year бұрын • 1
Answer
Aleksandr 7 year бұрын

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

extansion tampermonkey cant remove

stevemaco 7 year бұрын • updated by Aleksandr 7 year бұрын • 1

i install the sfhelper from savefrom.net, then appear tampermonkey on google, i try remove it but it remove byself... how i remove it?

Answer
Aleksandr 7 year бұрын

Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Under review

May you add supprot for Vilve, thank you

indinamaull 7 year бұрын • updated by Aleksandr 7 year бұрын • 1

May you add supprt for Vlive ? There are many videos i want download :)

Answer
Aleksandr 7 year бұрын

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.



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