Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

Download button appears but can't download anything. Opera 66.0.3515.27, SaveFrom.net 8.61

SamSpade 5 year бұрын updated by Aleksandr 5 year бұрын 1
Answer
Aleksandr 5 year бұрын

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

0
Under review

audio download doesn't work on the desktop version but not on mobile version of yt...

freds 5 year бұрын updated by Aleksandr 5 year бұрын 1

audio download doesn't work on the desktop version but not on mobile version of yt...

Answer
Aleksandr 5 year бұрын

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

0
Under review

jIMPOSSIBLE DE TELECHARGER

yehiromaric 5 year бұрын updated by Aleksandr 5 year бұрын 1
Answer
Aleksandr 5 year бұрын

Hello, please give us more details.

0
Under review

Chrome extension uses an excessive amount of resources

claudio ray5 5 year бұрын updated by Aleksandr 5 year бұрын 1

I don't know if it's a bug, but every time I start chrome with the extension enabled and check the resource monitor, the amount of ram memory and processor usage goes up.

Answer
Aleksandr 5 year бұрын

Hello, downloading files always requires more computer resources.

0
Under review

i can't download video from youtube

Alex Phan 5 year бұрын updated by Aleksandr 5 year бұрын 1
Answer
Aleksandr 5 year бұрын

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

no funciona

rilosty100 5 year бұрын updated by Aleksandr 5 year бұрын 1
Answer
Aleksandr 5 year бұрын

Hello, please give us more details.

0
Under review

No funciona

lariosjj 5 year бұрын updated by Aleksandr 5 year бұрын 1
Answer
Aleksandr 5 year бұрын

Hello, please give us more details.

0
Under review

No funciona en Opera que debo hacer?

rommelusla 5 year бұрын updated by Aleksandr 5 year бұрын 1
Answer
Aleksandr 5 year бұрын

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

0
Under review

el botón verde en youtube no funciona para descargas directas.

belentino olivera 5 year бұрын updated by Aleksandr 5 year бұрын 3
Answer
Aleksandr 5 year бұрын

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

програма перестала працювати

begeyovich 5 year бұрын updated by Aleksandr 5 year бұрын 1
Answer
Aleksandr 5 year бұрын

Здравствуйте, для браузера Opera и Yandex расширение с исправлением находится у модераторов на проверке.
Актуальная версия должна быть 8.64