1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to download 1080 with sound there is no technical possibility.
In order to download 1080 from Youtube you need to install our program Ummy Video Downloader: https://videodownloader.ummy.net
carnales esta fallando en firefox movil porque no aparece el boton de descarga chequen eso porque ya prove arreglarlo y no sale
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
link do not work
Kygo - Firestone (Official Video) ft. Conrad Sewell - this one is not working
Shift K3Y - I Know
this do not work also, thank you.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, in order to download 1080p from Youtube, you need to install the Ummy Video Downloader: http://videodownloader.ummy.net
no I agree button in downloaded software
I downloaded the desktop version of SFHelper from your site. https://en.savefrom.net/9-how-to-download-facebook-video.html. But when I try to load the program the first page of Licence agreement there is no I agree button. So I cant load it.
Im trying to send a screenshot there is no place here from where I can upload it.
While downloading a video ..It suddenly stops and then start again .but after the download is completed ...The video is not playing
Hello, send a couple of links to the videos that you can download, but you do not play them.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.
How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome
Hello, the site Savefrom does not download music, there is no technical possibility.
Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!
Can't download videos with Safari 11.0.3
I am using Safari 11.0.3 on a MacBook Pro. I used to be able to download videos with a click of the green button but now it only plays the video at the desired setting. Please advise
Hello, after showing the playback, click on the video with the right button and save as.
Customer support service by UserEcho
