Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

"no link were found", youtube. firefox 58

Ajai Kumar 8 ár síðan updated by Aleksandr 8 ár síðan 1

download button shows no link were found on youtube.

Answer
Aleksandr 8 ár síðan

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

I can not regigister for the 777-300 taxi requal class

wendell sheffield 8 ár síðan updated by Aleksandr 8 ár síðan 1

I can not register for the 777-300 taxi requal class because your link is bad. all computers freeze up.

Answer
Aleksandr 8 ár síðan

Hello, It’s not really clear why you are contacting us. Could do possibly give me come more details? Thanks.

0
Under review

downloading videos on playlist

煌々追跡 8 ár síðan updated by Aleksandr 8 ár síðan 1

hi I just came across your website and found it interesting. 

Can you tell me if goggle chrome extension and the savefrom program could download all the videos on a playlist, say from dailymotion? 

how about youtube?


it is ease of time to download one video by another. it is better off to scrape them all down at a gist. 


thank you for helping 


Answer
Aleksandr 8 ár síðan

Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

The extension downloads a playlist of video only from youtube.
0
Under review

kenapa saya tdk bisa download lagu dari sini

Usumaden Leden 8 ár síðan updated by Aleksandr 8 ár síðan 1
Answer
Aleksandr 8 ár síðan

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net

Answer
Aleksandr 8 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Send a couple of links to the video that is downloaded without a name.

0
Under review

cannot download any music from vk

shamy17 8 ár síðan updated by Aleksandr 8 ár síðan 3

"Could not get file size, please try again" say it everytime i try, i can download video, but no music since 3 days.


im using firefox. 57.0.4 and savehelper 7.53

Answer
Aleksandr 8 ár síðan

Hello, Reinstall the extension after an older version is uninstalled.
http://download.sf-helper.com/mozilla/helper_last.html

Clean the cache and cookies in your browser.

0
Under review

Too many updates and information

raihan1111 8 ár síðan updated by Aleksandr 8 ár síðan 1

Too many updates, can't keep up............

Answer
Aleksandr 8 ár síðan

Hello, please, send us more details regarding the problem.

Answer
Aleksandr 8 ár síðan

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

For the better understanding it'll be great to see a screenshot with the error.

0
Fixed

Evertime they shuld give the answer "your download link is not found"

Pavi 8 ár síðan updated by Aleksandr 8 ár síðan 5
Youtube video
Answer
Aleksandr 8 ár síðan

Hello! We appreciate the info provided. We've reacted immediately,
and the problem with downloading has been fixed. As of now, everything works fine.
Thanks for using Savefrom.net!

0
Fixed

not good working

Laxman Panda 8 ár síðan updated by Aleksandr 8 ár síðan 2
Answer
Aleksandr 8 ár síðan

Hello! We've reacted immediately,
and the problem with downloading has been fixed. As of now, everything works fine.
Thanks for using Savefrom.net!