1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

it's not working. at all. every website, it's disabled. I've checked the settings. I also have the latest update 4.16 in Opera
it's not working. at all. every website, it's disabled. I've checked the settings. I also have the latest update 4.16 in Opera. I've flipped it to enable, refreshed, to no avail. I'm on my laptop, windows 10.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Why does this got me into pornographic popups!
While i tried to download sherloid,many pornographic popups popped up,PLEASE FIX THAT!

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Customer support service by UserEcho