1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Hello, install our Ummy Video Downloader program, using it you can download high quality video with sound: http://videodownloader.ummy.net/en/#what-block
Mp4 144 and Mp4 240 Choice is NOT shown and starts with Mp4 360.
Version of your browser Microsoft Edge in Windows 10Home also in Internet Explorer, Google Chrome in Win's 8.1 with all youtube Videos -- eg:-"
".
Hello, we are not to blame for this, Youtube itself has removed the 3gp format, there is nothing we can do about it.
Hello, for the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Customer support service by UserEcho
