Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

Download button appears but can't download anything. Opera 66.0.3515.27, SaveFrom.net 8.61

SamSpade 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

0
Under review

audio download doesn't work on the desktop version but not on mobile version of yt...

freds 5 ár síðan updated by Aleksandr 5 ár síðan 1

audio download doesn't work on the desktop version but not on mobile version of yt...

Answer
Aleksandr 5 ár síðan

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

0
Under review

jIMPOSSIBLE DE TELECHARGER

yehiromaric 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, please give us more details.

0
Under review

Chrome extension uses an excessive amount of resources

claudio ray5 5 ár síðan updated by Aleksandr 5 ár síðan 1

I don't know if it's a bug, but every time I start chrome with the extension enabled and check the resource monitor, the amount of ram memory and processor usage goes up.

Answer
Aleksandr 5 ár síðan

Hello, downloading files always requires more computer resources.

0
Under review

i can't download video from youtube

Alex Phan 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

no funciona

rilosty100 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, please give us more details.

0
Under review

No funciona

lariosjj 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, please give us more details.

0
Under review

No funciona en Opera que debo hacer?

rommelusla 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64

0
Under review

el botón verde en youtube no funciona para descargas directas.

belentino olivera 5 ár síðan updated by Aleksandr 5 ár síðan 3
Answer
Aleksandr 5 ár síðan

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

програма перестала працювати

begeyovich 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Здравствуйте, для браузера Opera и Yandex расширение с исправлением находится у модераторов на проверке.
Актуальная версия должна быть 8.64