Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

Не качает с ютуба

\u042e\u0440\u0438\u0439 \u041 5 ár síðan updated by Aleksandr 5 ár síðan 1

Не качает с Ютуба

Answer
Aleksandr 5 ár síðan

Здравствуйте, браузер Google Chrome — расширение исправили версия 8.66
Переустановите по этой ссылке: https://ru.savefrom.net/faq.php#ext_inst_chrome
Браузер Mozilla Firefox — расширение исправили версия 8.66
Переустановите по этой ссылке: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
Для браузера Opera и Yandex — расширение исправили версия 8.66
Переустановите по этой ссылке: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=ru

0
Under review

Не скачивается музыка с vk.ru

koreneva99 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Здравствуйте, браузер Google Chrome — расширение исправили версия 8.66
Переустановите по этой ссылке: https://ru.savefrom.net/faq.php#ext_inst_chrome
Браузер Mozilla Firefox — расширение исправили версия 8.66
Переустановите по этой ссылке: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
Для браузера Opera и Yandex — расширение исправили версия 8.66
Переустановите по этой ссылке: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=ru

0
Under review

It does not work for Vimeo

ghrompyrmj 5 ár síðan updated by Aleksandr 5 ár síðan 1

Hello.

It does not work for Vimeo.

Image 5889


Video https://vimeo.com/355121744

  • Browser: Firefox 52.0 Windows
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • I don't use extension. I use website  sfrom.net


Thanks.

Answer
Aleksandr 5 ár síðan

Hello, install the Savefrom.Net extension and download the video while there are temporary difficulties with the site: https://en.savefrom.net/user.php?vid=387

0
Under review

i cant download from vk its been 3 days

dewcweve 5 ár síðan updated by Oria Goldansky Grubstein 5 ár síðan 4
Answer
Aleksandr 5 ár síðan

Hello, Google Chrome browser - version 8.66 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.66
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.66
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

0
Under review

Very bad app.Gives a lot of ads , does nothing good for anyone

bahubali2930 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, please, send us more details regarding the problem.

0
Under review

tôi không tải được video

lehuutrieu 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Porque no me sale el URL no puedo descargar videos

María Girón 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

can not work

yanuarius 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, please give us more details.

0
Under review

I used a different email to log in and my subscription wont work. :(

hello 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, please give us more details.

0
Under review

keine links gefunden, immer wieder, warum?

bertholdgerr 5 ár síðan updated by Aleksandr 5 ár síðan 1
Answer
Aleksandr 5 ár síðan

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en