1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello! Our help will be more effective, if you copy and send us info about your browser:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
subtile
Hi, nice product! I hope your next version of the Chrome extension will also support downloading YouTube subtitles(srt), just as we can download them from your copy-paste-url webpages. Thank you!
Hello, there is no technical possibility.
In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net
No puedo descargar esta canción https://youtu.be/ID-iJOw9rLo
No la puedo descargar y tampoco puedo hacerlo en mp3. Me aparece otras opciones
¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
¿Se descarga a través de la extensión SaveFrom.net Helper o del sitio web SaveFrom.net?
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Service d'assistance aux clients par UserEcho
