Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
À l'étude

Download link not found

senate lerotholi il y a 7 ans mis à jour par Aleksandr il y a 7 ans 3

Get an error stating “The download link not found” regardless of video link submitted. This started yesterday when attempting a Facebook or YouTube download. Download link: https://www.facebook.com/groups/positiveblackimage/permalink/10155816409356478/

Solution
Aleksandr il y a 7 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
0
À l'étude

Kenapa setiap download video selalu kehapus

Agoy il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
À l'étude

Add link of gaana.com

barbieroberts166 il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

hi i cannot able to download from gaana.com please add link of gaana.com

Solution
Aleksandr il y a 7 ans

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
À l'étude

download rate becomes zero

Milad il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

The download rate becomes zero and after some time it starts downloading again. there is no problem with the connection

Solution
Aleksandr il y a 7 ans

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
À l'étude

Can't download audio files from YouTube anymore.

Yang il y a 7 ans mis à jour par Aleksandr il y a 7 ans 5

Browser: Chrome 67.0.3396 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Extension: chameleon 7.66


Starting yesterday, I haven't been able to download any audio files from YouTube anymore. It would partially download the file, then stop with the message "Network disconnected"


This is the first one I tried downloading which didn't work. Subsequent attempts on different videos also failed. However, it seems like downloading mp4 still works around 80% of the time. Downloading from SoundCloud and Instagram seems to work fine as well. I don't use SaveFrom.net on any other sites.

Solution
Aleksandr il y a 7 ans

Hello, in which format are you downloading?

For the better understanding it'll be great to see a screenshot with the error.

Send a couple of links to files that you can not download.

0
À l'étude

Why did they eliminate the way to download subtitles?

Super Adrian il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

0
À l'étude

We cannot afford Ummy VD; your help please!

rangarajanseshan il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

Greetings!

I am downloading Divine for very elders and basic and general information for children and young adolescents; free of charge. So, you may help me, by merging both Audio and Video of non-standard formats such as 480p, 1080p, 1440p etc. as I cannot afford Ummy Video Downloader and I cannot mux Audio and Video of non-english filenamed files.

Regards,

RS.

Solution
Aleksandr il y a 7 ans

Hello, unfortunately not, we can not help you with this.

0
À l'étude

When I'm Pressed The Download Is Not Work.

My Starco il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.
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À l'étude

No links were found.

monicaaaaaaaaaa il y a 7 ans mis à jour par Aleksandr il y a 7 ans 6

Browser: Safari 11.0.3 Mac OS X 

User Agent: Mozilla/5.0 (Macintosh; 

Intel Mac OS X 10_13_3) AppleWebKit/604.5.6 (KHTML, like Gecko) 

Version/11.0.3 Safari/604.5.6 

Extension: safari 7.66



What to do?

Solution
Aleksandr il y a 7 ans

Hello, send a couple of links to the files that you can not download "for the test."

0
À l'étude

Mp3 doesn't work... Not the first time...

benoit stroobants2002 il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net