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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
À l'étude

error when trying to download a video which the page has already created a button to download

German Her il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

page gives me error when I click the button to download from the thumbnail already created from the link supplied, https://www.dailymotion.com/video/x55kc26

Solution
Aleksandr il y a 7 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

0
À l'étude

always error when downloading

Mizzle Banteng il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
À l'étude

Why Can't download file?

Vivii14 il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, please, send us more details regarding the problem.

0
Résolu

Please leave 240p video quality

Chu Bạch Phương Anh il y a 7 ans mis à jour par Aleksandr il y a 7 ans 2
Solution
Aleksandr il y a 7 ans

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
À l'étude

there is a bug

Samarpan Khanal il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

please do smth of the bug. it is irritating a lot

Solution
Aleksandr il y a 7 ans

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Pas un bug

I can not download video in 3gp format

ZloyVlad il y a 7 ans mis à jour par Aleksandr il y a 7 ans 4
Solution
Aleksandr il y a 7 ans

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Résolu

I can,t download in 3gp formate for five days plese fix it

kishor sharma il y a 7 ans mis à jour par Aleksandr il y a 7 ans 2
Solution
Aleksandr il y a 7 ans

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Résolu

https://www.youtube.com/watch?v=QBcqsu6Iyfo problemas con el 3gp

rramirez il y a 7 ans mis à jour par Aleksandr il y a 7 ans 2
Solution
Aleksandr il y a 7 ans

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
À l'étude

no puedo descargar los videos con sonido

karlita_kv_2 il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, in what capacity are you downloading?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Pas un bug

porque no se puede descargar los videos en 3Gp

DavidCreatorStick il y a 7 ans mis à jour par Aleksandr il y a 7 ans 2
Solution
Aleksandr il y a 7 ans

Hello, we are not to blame for this, Youtube itself has removed the 3gp format, there is nothing we can do about it.