Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+7
À l'étude

why format 720 can't use

Naila Rizky il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1
Solution
Aleksandr il y a 6 ans

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

+7
À l'étude

vk download not working at all!

purpleone il y a 6 ans mis à jour par Aleksandr il y a 6 ans 1

Vk downloads do not work at all no tracks to download will be showed


Solution
Aleksandr il y a 6 ans

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+7
Résolu

safari 12.0

Sdhan18 il y a 6 ans mis à jour par Aleksandr il y a 6 ans 7

Safari Version 12.0 (13606.2.11)

Safari no longer supports unsafe extensions.
“SaveFrom.net helper” is no longer supported. You can find newer extensions reviewed by Apple in the App Store or Safari Extensions Gallery

Solution
Aleksandr il y a 6 ans

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+7
À l'étude

Download Speed Slow

usmansajid515151 il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

Your Server is too much slow in these days...download speed 100-200 kb maximum.....Youtube

Solution
Aleksandr il y a 7 ans

Hello, we do not give files through our server, downloading is direct, we can not affect the download speed.

+7
Résolu

Not Working On Instagram Photos, What should do???

akhil choudhary il y a 7 ans mis à jour il y a 7 ans 3
Solution
Aleksandr il y a 7 ans

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.46: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

+7
Corrigé

not work on instagram

diwakarsinghthakur4 il y a 7 ans mis à jour par Aleksandr il y a 7 ans 2
Solution
Aleksandr il y a 7 ans

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

+7
Corrigé

Instagram download button not appearing

lian317188 il y a 9 ans mis à jour par Aleksandr il y a 8 ans 2
Solution
Aleksandr il y a 8 ans

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

+7
Résolu

Download all youtube playlist in 48kbps (AUDIO)?

Austin il y a 10 ans mis à jour il y a 10 ans 5
Solution
Лемур il y a 10 ans
Hello!
Just so.
Playlist is downloaded to the quality of 148 kbps.
+7
Corrigé

download link not found

no il y a 12 ans mis à jour par Лемур il y a 10 ans 2
Solution
Лемур il y a 10 ans
this a youtube partner's video. we can't get download links or it.