Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Corrigé

Unable to download Mail.Ru-Video((+_+))

Shinsuke «Сінсуке» il y a 11 ans • mis à jour par Лемур il y a 10 ans • 1
Unable to download Mail.Ru-Video((+_+))
Solution
Aleksandr il y a 10 ans
Please specify address of the page (URL) from where you try to download the file. version of your browser and the extension?
+1
Pas un bug

your download service continually drops the connection on the video, making me have to start a new download.

il y a 11 ans • mis à jour par Maksym il y a 11 ans • 1

your download service continually drops the connection on the video, making me have to start a new download. this is a poor service and its sucking your BW dry, a lower download rate would be easily worth not having to to restart 5 times. 

Solution
Maksym il y a 11 ans

it happens because of the quality of your e-net connection

+1
Terminé

Add MP3 format in video downloading

rashid alkamali il y a 11 ans • mis à jour par Aleksandr il y a 10 ans • 2
Please add MP3 file option for downloading a video
Thanks.
Solution
Aleksandr il y a 10 ans
We'll try to do it's in May
+1
Corrigé

ok.ru does not work for some movies getting red error

Osman Duman il y a 9 ans • mis à jour par Aleksandr il y a 9 ans • 5

example urls http://ok.ru/video/43045948084

or

http://ok.ru/video/43052632756?fromTime=0


most of the movies does not work for me. ı used VPN to be sure they did not ban my ip

nothing changed

Solution
Aleksandr il y a 9 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

+1
Merci

My thanks!

Vardan Kaladzhyan il y a 11 ans • mis à jour par Maksym il y a 11 ans • 0

Thank you for providing us with such an awesome plug-in. It is really helpful and exciting!

Solution
Maksym il y a 11 ans

We are glad to help you.

+1
Résolu

if you make a android version it would be great because there is no similar apps like this one

Ikbal Khan il y a 10 ans • mis à jour par Aleksandr il y a 10 ans • 2
Solution
Aleksandr il y a 10 ans
Hi, install mobile browser for Android Mozilla Firefox.
Install Assistant from our website: http://en.savefrom.net/?rmode=false
+1
Résolu

can't download video from youtube please help thanks

Ðon Ðon il y a 9 ans • mis à jour par Aleksandr il y a 9 ans • 2

Sorry, can't download some video from youtube please help thanks

Solution
Aleksandr il y a 9 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

Please, send to me a link to a video that will not be downloaded.

+1
Corrigé

Unable to donwload from soundcloud.com

Johannes Etzel il y a 11 ans • mis à jour par Aleksandr il y a 10 ans • 4
I cannot download from soundcloud.com since yesterday. Google Chrome says: "Missing file"
Solution
Aleksandr il y a 10 ans
hello.give the links that you couldn't download.
what is your browser?name & version?
what is the version of SaveFrom.net helper?
you can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
+1
Écarté

Please, make available the extension for JPopsuki website. I really need some videos in this site.

Jean Naves Maiolini il y a 10 ans • mis à jour par Aleksandr il y a 10 ans • 2
I use a lot this site: http://www.jpopsuki.tv/ , and I would love if you could make available the extension for this website too. :)
Solution
Aleksandr il y a 10 ans
Hi, if your idea will support users, it will be implemented.


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