1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
remove saveform
Please advise or assist to remove this useless saveform pop out from my computer. Thanks
i paid for this service, but it never updated to paid version, it makes all of my videos smaller. when you try to get help, there is no way to get ahold of nyone, i got burnt, dont get burnt
i updated the download program and paid for it, but it never updated to the paid version, so when i download videos off of my youtube account, it downloads a real small picture, i contact you guys and you never helped me, you said give you a screen shot and i do not know how to do that. so basically i got burnt
Hello, Please, let us know what is the name of the program you are using for downloading videos?
Saving files in default folder again.
Firefox 54.0.1 (32-bit)
7.40
I had this issue before and it just seems to be returning with every new update. I click the button and the "Where to save files" dialogues did pop up, however, it is now only pointing me to the default "Downloads" folder. This feels a little pointless as it used to remember the last location that I saved certain file types to. Then, I tried to update it, just in case. It only worsened the issue and now I don't get the "Where to save files" prompt at all.
This is becoming very frustrating. How is it possible that it works just fine in previous versions and now it suddenly bugs out?
To confirm, I have enabled "Always ask where to save my files" both in my browser and in the settings.
Hello, this is not the correct work of the WebExtensions browser API that causes the extension.
In the previous version of the extension we used the Add-on SDK, in which the implementation of the save dialog was written by us,
WebExtensions does not allow you to do this and forces you to use regular tools.
Error with download
http://www.youtube.com/watch?v=MRTRrYEAuzo
Video is downloaded correctly.
Please specify additional data:
version of your browser,
version of the extension.
Version 5.25.2 - Google Chrome - Problem with Ratings Preview for YouTube Extension
If I use the extension Ratings Preview for YouTube, which places a bar showing the ratings of the video below the preview thumbnail of the video, the download button wouldn't appear on the video thumbnail. I had to choose one or the other thanks to that.
Send a link to this extension.
We will check their work.
Please make this available through the Windows store
Google's updated browser won't allow non-Microsoft or extensions not found in the windows store to be installed. Please make this available through the Windows store.
Reinstall.
How to install an extension in Google Chrome read here: http://en.savefrom.net/faq.php#ext_inst_chrome
Hello, direct links to the installation.
Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179
Download using download manager
Browser: Firefox 50.1.0
Savefrom v6.95 Used to be able to use download manager when clicking download button, now it's always handled by firefox internal download manager.Yes, I can use Alt+Click to use download manager, but file name must be inputted manually because the name is no more the same as I expected
Customer support service by UserEcho
