1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
No download links were found on all Facebook videos
Im using
Google Chrome is up to date
Version 63.0.3239.132 (Official Build) (64-bit)
Everytime i hit the green download arrow in video it says no links were found.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
2018 unable to download playlist
hi... i can only download on main video page and only download with green arrow with no links found on side panel... and the completely not able to to download on history page main pages or playlist
any ideas?
Browser: Firefox 57.0 Windows
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:57.0) Gecko/20100101 Firefox/57.0
Extension: ff 7.40
Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.54:
Bonjour, l'aide sera plus efficace si vous copiez et envoyez des informations
à propos de votre navigateur et de l'extension de Savefrom.Net: http://fr.savefrom.net/user.php?info=1#info
Envoyez également des liens vers plusieurs fichiers que vous ne pouvez pas télécharger (pour les tests).
Pour plus de compréhension, vous pouvez envoyer une capture d'écran de l'écran avec une erreur.
Nous attendons une réponse de votre part et vous remercions d'avoir contacté Savefrom.Net!
Please add a feature to download whole playlist by single click instead of clicking for each video one by one .
Hello, the name of the site from which you want to download a playlist video?
plese help... i can't download youtube video when i click to download video ! video is play
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
initial download youtube at id.savefrom.net can download the language but now why the language is disappeared. help answer, please. thank you
initial download youtube at id.savefrom.net can download the language but now why the language is disappeared. help answer, please. thank you
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
For the better understanding it'll be great to see a screenshot with the error.
"no link were found", youtube. firefox 58
download button shows no link were found on youtube.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Customer support service by UserEcho
