1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
hola tengo un pequeño problema en los cuadros de video no aparece el ícono de descarga
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
CMAF support?
Hi
Not a single download tool can capture video from the news service SVT.
They use the segmented standard CMAF, and I've tried EVERYTHING.
Background:
I wanted to save a video clip, where two horse-mounted police officers RIDE a criminal DOWN, like they were f**ing royal cavalry charging an enemy line. The guy was a known, violent serial criminal, so letting him run was no option. Fighting him hand-to-hand was not an option. You can't use pepper spray or tasers from horseback, so they couldn't do that either...
...so they just rode next to the criminal, kicked him to the ground, and arrested him before he could get back up. Someone filmed it from their window, and it was an epic takedown. The video clip wasn't posted on ANY other site, and the clip couldn't be downloaded. So now it's lost to time.
Here in Sweden, there's only one news service without economic ties to some business empire. Meaning that news that offend those corporations, are prohibited in their dependent news channels. So many people only sell their clips to SVT, meaning many awesome video clips are only available on SVT https://www.svt.se/nyheter
Is it possible to add support for that site?
Hello, Thanks for contacting us and for your idea.
And if others will like it as well, we will be able to work on it in the future.
Здравствуйте, чтобы Вам помочь, нам нужна от Вас информация о вашем браузере и установленном расширении.
Подробно Вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у Вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !
" [savefrom.net]" in the filename
Starting yesterday, all dowladed files are automatically appended " [savefrom.net]" in their name. Is there any way I can configure the add-on to not add this suffix?
Apologies if this query has been posted in the wrong category and/or labelled incorrectly. I don't know any Russian.
Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.
https://ok.ru/video/1396931496588
I can not download in ok.ru what happens. I need help
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
it won’t let me install
it won’t let me install videos and everytime i try to install an ad replaces it. or the screen turns white.
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Sir you maked a new pop up when i clicked on download button and they load very slow it is the reason i go to another site, so plz remove
Hello, please give us more details.
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho
