1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Rechtschreibefehler
Nach der ersten Installation der Erweiterung (in Firefox) werden die ersten Schritte angezeigt. Beim ersten Schritt ist mir ein Fehler aufgefallen, den ich gerne hier mit euch teile. Es steht dort due statt du. Version der Erweiterung: 8.72
Danke für den tollen Service und die Erweiterung.
Hello, for the better understanding it'll be great to see a screenshot with the error.
Ummy has Vanished
I just when to use Ummy and it has gone! It's paid for and registered so I am reluctant to d/l again and install in case I get stuck with two subscriptions. I did recently update to the latest version to fix a bug.
Help!
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Can’t download music
I noticed that you can’t download music or anything in the genre of music why is that ??
Version:La del tutorial Problema:Tarda tanto dice tiempo de espera excedido y no descarga y sin contar que tarda mucho para
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Service still not working?
I have been using this service for 7 months (the free download). It has
always been dependable and easy to use. Today, I decided to purchase the monthly subscription because I was thinking it would provide higher quality access to YouTube videos. What a terrible mistake and waste of money!!! So what is happening with this service?
Hello, Please, let us know what is the name of the program you are using for downloading videos?
For the better understanding it'll be great to see a screenshot with the error.
unable to download videos from hotstar
hi i am unable to download videos from hotstar please help.
https://www.hotstar.com/in/tv/kahaan-hum-kahaan-tum/s-2196/rohits-heroic-move/1000248241
Browser : Firefox ver 73.0.1, 64 bit
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
it’s telling me service isn’t available, it’s worked for me for months now, is there something wrong with the servers?
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
Customer support service by UserEcho
