Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Foorum: Savefrom(EN)
+7
Fixed

Une saloperie d'Ummy est venue s'imposer, et depuis, je ne peux plus rien télécharger

ursusmariae85 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1
+7
Ülevaatamisel

cannot download any music in vk.com

Heno 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1
Vasta
Aleksandr 5 aastat tagasi

Hello, we are working hard to fix the error.

+7
Ülevaatamisel

Says service not available

myemailthats 5 aastat tagasi • uuendaja yathatryan 5 aastat tagasi • 1

I try any YouTube link and it returns service not available

Vasta
Aleksandr 5 aastat tagasi

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

+7
Ülevaatamisel

savefrom.net not working in youtube

afshireza 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1
Vasta
Aleksandr 5 aastat tagasi

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.

+7
Ülevaatamisel

Hi dear! I can't download.

Jassas 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 5

1-at first I loved this extension but in these days there are some problems

2-If I click the download sign(mentioned in number 1) it can't download.

3-if I click the description beside the download sign it can't come if some time come and I click it but can't download.

thank you 

Browser: Opera-Webkit 650 Windows

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36 OPR/65.0.3467.78

Extension: opera-chromium 8.61

Image 5725

Image 5726
Vasta
Aleksandr 5 aastat tagasi

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.

+7
Ülevaatamisel

It stopped working... Been trying for days, but tab drops down to read Download, but it doesn't.

jscher 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1
Vasta
Aleksandr 5 aastat tagasi

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

+7
Ülevaatamisel

download button is not working

pasindu 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1
Vasta
Aleksandr 5 aastat tagasi

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

+7
Ülevaatamisel

can't downkoad youtube videos using Mozilla Fire Fox with add on to use this downloader

nevadageologist 5 aastat tagasi • uuendaja Aleksandr 5 aastat tagasi • 1
Vasta
Aleksandr 5 aastat tagasi

Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.64:

https://addons.mozilla.org/firefox/addon/savefromnet-helper/



Customer support service by UserEcho