Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Respuesta
Aleksandr hace 7 años

Hello! We appreciate the info provided. We've reacted immediately,
and the problem with downloading has been fixed. As of now, everything works fine.
Thanks for using Savefrom.net!

0
En revisión

download video probleam in this software no quality for this software

pinalgiri gosai hace 7 años actualizado por Aleksandr hace 7 años 1
Respuesta
Aleksandr hace 7 años

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

​Do not find links on Facebook

louro alvarinho hace 7 años actualizado por Aleksandr hace 7 años 3

Links not found on Facebook

Use to Version 64.0.3282.140 (Official build) (64-bit) chrome

Respuesta
Aleksandr hace 7 años

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
En revisión

"No links found" all the time on youtube since past few weeks

jacky780001 hace 7 años actualizado por Aleksandr hace 7 años 1

1. Firefox 58.0.1
2. 7.40
3. 

Youtube video
Respuesta
Aleksandr hace 7 años

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.55:

http://download.sf-helper.com/mozilla/helper_last.html

0
En revisión

why today can't download youtube used savefrom ,always said failure request , please try again later

ifan k hace 7 años actualizado por Aleksandr hace 7 años 1
Respuesta
Aleksandr hace 7 años

Hello, is the error repeating at this time?

0
En revisión

I cant download any facebook videos with the extension it always says no link found

Ricardo Harrison hace 7 años actualizado por Aleksandr hace 7 años 1
Respuesta
Aleksandr hace 7 años

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
En revisión

Download Photos from VK.com New Issue

Ajent Oranje hace 7 años actualizado por Aleksandr hace 7 años 1

Just since the beginning of February, whenever I try to download an album from VK.com, it asks where to save every single file. It used to download the entire album in the background to the default directory. If I have to click Save for every image in the gallery, its just not worth it. Thanks in advance.

Respuesta
Aleksandr hace 7 años

Hello, in the extension menu, uncheck the box "Always ask me to save files".

Respuesta
Aleksandr hace 7 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

Tengo problemas con el savefrom.net helper 30/01/2018

Miguel12 hace 7 años actualizado por Aleksandr hace 7 años 1

Hola tengo la version 7.40 de savefrom.net helper... pero no me aparece el icono de descarga cuando kiero descargar un video de facebook

Respuesta
Aleksandr hace 7 años

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.55: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
En revisión

it doesn't work with facebook

elsadekwafia hace 7 años actualizado por Aleksandr hace 7 años 1

it doesn't work with my Facebook

Respuesta
Aleksandr hace 7 años

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!