Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
En revisión

downloads stoped at ninties percent

Reshid hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

remove the on site downloading

ranulhashika g hace 6 años actualizado por Aleksandr hace 6 años 1

its really disgusting...you were the best...but now you are cheap

Respuesta
Aleksandr hace 6 años

Hello, please, send us more details regarding the problem.

0
En revisión

why to download videos only provide quality up to 360p????it should up to 720p!!

kwonchaejin hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

Respuesta
Aleksandr hace 6 años

Hello, please, send us more details regarding the problem.

Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

porque ya no descarga videos en hd

juliansito31 hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
En revisión

site is not working now !!?

bbb hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, what exactly is not working?

0
En revisión

Videoplayback is showing on pressing download

Shubam hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

계속 다운로드에 에러가 생겨요.

김동규 hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, please, send us more details regarding the problem.

0
En revisión

please add video search option.

sahuk6712 hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, Thanks for contacting us and for your idea.
And if others will like it as well, we will be able to work on it in the future.