1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
Здравствуйте, чтобы Вам помочь, нам нужна от Вас информация о вашем браузере и установленном расширении.
Подробно Вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у Вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !
Every time I go on Youtube the downlowd icon has gone
Every time I go on Youtube the downlowd icon has gone but if I go into add-ons (firefox) disable and then enable the icon reappears
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
Hello, SaveFrom.net team will not leave your idea without attention.
do not put virus garbage on your sponsors. Today I am definitely stopping with your services.
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Downloaded video titles are too short/get cut off
Sometimes the video titles I'm downloading off YouTube will have long titles that I want to preserve, however this downloader will often cut my titles short with a .. at the end instead of keeping the whole thing.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Send some links to the files you are downloading.
Servicio de atención al cliente por UserEcho
