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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Foro: Savefrom(EN)
+10
Solucionado

Hi there, it doesnt work on facebook videos anymore, it says no links were found

sabt naam hace 8 años • actualizado por Aleksandr hace 8 años • 4

Hi there, it doesnt work on facebook videos anymore, it says no links were found

Respuesta
Aleksandr hace 8 años

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

+10
Solucionado

no download button on odnoklassniki music

Anna Rachel Rabaeva hace 10 años • actualizado por Лемур hace 10 años • 1
Hello I downloaded the app and tried it on any browser (chrome,firefox,opera) and the green download button just doesnt appear on nthe odnoklassniki music...what can i do?
+9

Не может определить ссылку на скачивание.

Артур hace 4 años • actualizado por Просто Почта hace 4 años • 2
+9
Solucionado

download button does not appear on instagram

ahmedre hace 4 años • actualizado por Aleksandr hace 4 años • 1
+9
Solucionado

Only ummy available

nicetry hace 5 años • actualizado por Aleksandr hace 5 años • 2

The only format I can pick for download (tried several browsers) is Ummy. Everything else is not there. On Youtube.

+9
En revisión

i can't music download in soundcloud

bzkrmlsss hace 5 años • actualizado por Aleksandr hace 5 años • 1
Respuesta
Aleksandr hace 5 años

Hello, we are working hard to fix the error.

+9
En revisión

hola, no me deja descargar desde dailymotion, por favor miradlo

jose lopez lugo hace 5 años • actualizado hace 5 años • 5
Respuesta
Aleksandr hace 5 años

Hi. We'll try to fix it ASAP.

+9
En revisión

When I download music on Vk I get a voice in Russian instead of the song

Gold hace 6 años • actualizado por Aleksandr hace 6 años • 1
Respuesta
Aleksandr hace 6 años

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

+9
En revisión

Can't Download From VK

yuanwong wai hace 6 años • actualizado por Aleksandr hace 6 años • 7

Hello,

I'm unable to download from some links on VK now since last week. It only happens with files that say "unable to get file size. please try again." For example, this file:

https://vk.com/search?c%5Bq%5D=Steve%20Hiett%20%E2%80%93%20Down%20On%20The%20Road%20By%20The%20Beach&c%5Bsection%5D=auto

When I try to download it, it says "Failed - No File". I have attached a screenshot.

Image 4080

Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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