1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

No se ejecuta para bajar videos
He instalado en varias ocaciones el savefrom o Ummy y no he podido estables como se hace la conexion para su debido funcionamiento, tengo ya la cuenta y aun asi no me baja los videos. gracias

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a video that will not be downloaded.

https://www.youtube.com/watch?v=MrrUvMHyZ1o
This is not working with this URL - https://www.youtube.com/watch?v=MrrUvMHyZ1o

Hello,
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
Videos on the site you can see?
Please, send me the information listed here:
http://en.savefrom.net/user.php?info=1

Hello, In order to download 1080HD from YouTube you need to instal our free Ummy Video Downloader.
This useful tool will help you download both HD and MP3 from YouTube. com. http://videodownloader.ummy.net

Hello, the site name from which you download video?
Please, send to me a link to a video that will not be downloaded.

What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

Please add Mp4 480 Download also > It doesn't appear in the videos with same type from youtube.

What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

Facebook reporting extension as malware, forces me to run Eset which uninstalls it :(
Hi there,
Facebook has forced me to uninstall the Savefrom.net browser extension (as well as TamperMonkey, and a few other extensions) because it says they were Malware. I was locked out of my account and forced to run their Eset program on my computer in order to regain access. That removed Savefrom.net and a few other programs, without my prompting or my permission.
Please get this straightened out with the idiots over at Facebook.
Thanks!
-Peter

Hello, we are aware of this issue and do everything possible that would fix the problem.

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i have down loaded save from net exe file and could not install it
from net helper file i am unnable to install it as i double clik it or right clik and open it nothing happens .my mail id is " -mayankarthikkindian @gmail.com please help

Hello, to be able to help you I need more information.
The name and version of your browser (the version you can see in the menu "About browser").

How can i download the playlist in one click
i need a easy way to download the playlist in one click
please answare my question >

Customer support service by UserEcho