Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

Please add Mp4 480 Download also > It doesn't appear in the videos with same type from youtube.

Musthafa O 10 years ago • updated by Aleksandr 9 years ago • 2
Answer
Aleksandr 9 years ago
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fixed

Facebook reporting extension as malware, forces me to run Eset which uninstalls it :(

Peter C. Equality Frank 9 years ago • updated by Aleksandr 9 years ago • 2

Hi there,

Facebook has forced me to uninstall the Savefrom.net browser extension (as well as TamperMonkey, and a few other extensions) because it says they were Malware. I was locked out of my account and forced to run their Eset program on my computer in order to regain access. That removed Savefrom.net and a few other programs, without my prompting or my permission.

Please get this straightened out with the idiots over at Facebook.

Thanks!

-Peter

Answer
Aleksandr 9 years ago

Hello, we are aware of this issue and do everything possible that would fix the problem.

While here you can enter the link to the white list antivirus should help: http://sf-addon.com/
If this does not work the other we do not have solutions.
0
Answered

ve

Mayankarthikkind Fellow 9 years ago • updated by Aleksandr 9 years ago • 2


i have down loaded save from net exe file and could not install it

from net helper file i am unnable to install it as i double clik it or right clik and open it nothing happens .my mail id is " -mayankarthikkindian @gmail.com please help

Answer
Aleksandr 9 years ago

Hello, to be able to help you I need more information.

The name and version of your browser (the version you can see in the menu "About browser").

0
Answered

How can i download the playlist in one click

bassam zaki 11 years ago • updated by Aleksandr 9 years ago • 6
Hello everyone
i need a easy way to download the playlist in one click
please answare my question >
Answer
Aleksandr 9 years ago
hello, what resource are you talking about?
0
Answered

trying to download http://abc7.com/archive/9508533/

otomodachifan 10 years ago • updated by Aleksandr 9 years ago • 2
Answer
Aleksandr 9 years ago
Hello, this site is not in the list of supported resources, a list can be found here: http://en.savefrom.net

0
Answered

google chrome

Angel Miguel Pita Vega 10 years ago • updated by Aleksandr 9 years ago • 2
Answer
Aleksandr 9 years ago
Hello, you can not install the extension into your browser?
How to Install Assistant to the browser Google Chrome read here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

WS.Reputation.1 virus

Doug Bragg 9 years ago • updated by Aleksandr 9 years ago • 6

I have a subscription ending in 2016. I tried downloading from an old site and found this virus that Norton caught. Can you send me a safe site that my key will activate please?



Doug Bragg

Answer
Aleksandr 9 years ago
Hi.
Where you show a virus?

0
Declined

slideshare.net support would be great

Henrik Due Tranberg 10 years ago • updated by Aleksandr 9 years ago • 2
Answer
Aleksandr 9 years ago
We'll try to do this if the idea collects many votes.
0
Answered

congratulations for this website . It is very usefull !

Sam Kao 10 years ago • updated by Aleksandr 9 years ago • 2
congratulations for this website . It is very usefull !
Thanks God , you are here !
We need professionnal on the web with efficiency .
YOU !
Answer
Aleksandr 9 years ago
Hello!
Describe in detail the purpose of the treatment.
0
Answered

Please allow for audio to be ripped without conversion.

Ryan Clemens 10 years ago • updated by Aleksandr 9 years ago • 2
Pulled down a video with 192kbps audio stream and you guys only allow for 128kbps to be ripped, please allow the full audio stream to be pulled without any loss of quality.
Answer
Aleksandr 9 years ago
Hi, we provide a link to download.
Quality gives the site.


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