Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

setting not saving

fova-cs 9 years ago • updated by Aleksandr 8 years ago • 5
Answer
Aleksandr 8 years ago

Здравствуйте, для более эффективной помощи нам нужна следующая информация.

Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

Пришлите скриншоты.

0
Answered

dont have music after downloading this video https://www.youtube.com/watch?v=cIS9w1IM7Jw

bunbunshoes 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, in what capacity you are downloading videos?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Fixed

Не работает.Не качает музыку ВК.

mister matviichuk 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Здравствуйте, расширение починили, обновите или переустановите с нашего сайта.
Актуальная версия 7.11: http://ru.savefrom.net/user.php?vid=387#helper_install

Спасибо что пользуетесь расширением Savefrom.Net

0
Answered

no logro registrarme y tengo mi infografia en espera desde hace 20 min

mgc 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

Answer
Aleksandr 8 years ago

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.11: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

Answer
Aleksandr 8 years ago

Здравствуйте, расширение починили, обновите или переустановите с нашего сайта.
Актуальная версия 7.11: http://ru.savefrom.net/user.php?vid=387#helper_install

Спасибо что пользуетесь расширением Savefrom.Net

0
Fixed

Max videos in youtube playlist is 49? Even when 100 videos in playlist

David Simmonds 9 years ago • updated by Aleksandr 8 years ago • 2

I have tried to download multiple playlists from Youtube, and only the first 49 videos in the playlist are showing up. Even if I chose the url from a video above 50...


Answer
Aleksandr 8 years ago

Hello, Please, let us know what is the name of the program you are using for downloading videos?

0
Fixed

No Puedo Descargar Music De VK.com Utilizo Mozilla Firefox

GaboDiaz 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Answered

When can we download again on vk?

adridetailleur 9 years ago • updated by Aleksandr 8 years ago • 2

When will the problem be resolved about downloads on vk? Thanks!

Answer
Aleksandr 8 years ago

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.

Thanks for using our resources.
Best, SaveFrom.net Team

0
Answered

cannot download any music from vk

lilgamehq 9 years ago • updated by Aleksandr 8 years ago • 2

cannot download any music from vk

Answer
Aleksandr 8 years ago

Hello, we are working hard to fix the error with the links.
The new version with the bug being fixed is going to be released soon.

Thanks for your understanding!



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