1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
download link not found youtube
A few links, like recent livestream videos cant be downloaded from youtube. Please fix.
Example url:
Hello, the site and the extension Savefrom.Net do not download live broadcasts, there is no technical possibility.
Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Where is one click button to download all videos ?
Where is one click button to download all videos ?
Hello, what exactly have we spoiled, can you describe in more detail?
For the better understanding it'll be great to see a screenshot with the error.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Customer support service by UserEcho
