Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

С ютуба качаетя только низкого качества.

Sergey Nefedov 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Здравствуйте, для эффективной помощи нам нужна информация о расширении и браузере.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

Пришлите пару ссылок видео "для теста".

В каком качестве не скачивается видео?

0
Under review

Refresh needed for youtube to download videos now, post recent updates.

gigalife094 6 years ago • updated by Aleksandr 6 years ago • 2

A page refresh must be used before videos will download from youtube using the new MeedleMonkey script loader runtime infrastructure.

NOTE: It still works fine on my latest copy of Opera, odd that it seems to be just isolated to Chrome.

Ver(s):

Chrome - Version 76.0.3809.87 (Official Build) (64-bit

MeddleMonkey - Version1.0.0

Save From Net Helper - // @version 8.40.2

Answer
Aleksandr 6 years ago

Hello, Reinstall the extension after an older version is uninstalled:

https://en.savefrom.net/faq.php#ext_inst_chrome

0
Under review

It works on all websites. However, I only need it for Discord, facebook, youtube (mostly)

Nishan Sp 6 years ago • updated by Aleksandr 6 years ago • 1

It is annoying when it comes to the website that I don't need it for

Answer
Aleksandr 6 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

is missing

vktor rusin 01 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please give us more details.

0
Under review

Can not download

XANA12KDERV 6 years ago • updated by Aleksandr 6 years ago • 1

In the extension I can't download any videos it say "No links found". I even using your online saveform.net page by copy pasting the link to download in 360p but instead it plays it in a blank page. please help. I'm using the latest version of Google chrome, Mozilla Firefox And even UC browser for PC at the time of posting this. All 3 browsers show the same thing mentioned above please help.

    Answer
    Aleksandr 6 years ago

    Hello, thank you for contacting support in Savefrom.Net
    This bug is known to us, we will try to fix in the nearby future.

    0
    Under review

    Не вдалося знайти посилання

    Sergey Nefedov 6 years ago • updated by Aleksandr 6 years ago • 2
    Answer
    Aleksandr 6 years ago

    Здравствуйте, мы знаем об этом и делаем всё возможное что бы это исправить.

    0
    Under review

    no se puede descargar videos desde you tube

    juli 6 years ago • updated by Aleksandr 6 years ago • 1
    Answer
    Aleksandr 6 years ago

    Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

    0
    Under review

    SaveFrom.net videoları algılamıyor.

    Oğuz 6 years ago • updated by Aleksandr 6 years ago • 1

    SaveFrom.net videoları algılamıyor. Ummy'ye yapıştırınca ise videoların isimleri çıkmıyor. Savefromnet'i kaldırp ekledim, Ummy 1.10.5.1 yükledim ama düzelmedi. Hiçbir Bağlantı Bulunamadı yazıyor.

    Answer
    Aleksandr 6 years ago

    Hello, thank you for contacting support in Savefrom.Net
    This bug is known to us, we will try to fix in the nearby future.

    0
    Under review

    when you press download it says no links found, please help. browser fire fox

    rolaw58 6 years ago • updated by Aleksandr 6 years ago • 1
    Answer
    Aleksandr 6 years ago

    Hello, thank you for contacting support in Savefrom.Net
    This bug is known to us, we will try to fix in the nearby future.

    Answer
    Aleksandr 6 years ago

    Hello, thank you for contacting support in Savefrom.Net
    This bug is known to us, we will try to fix in the nearby future.

    

    Customer support service by UserEcho