Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 6 years ago

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.40: https://en.savefrom.net/user.php?vid=387#10
Thank you for using Savefrom.Net browser extension

0
Under review

Han hecho alguna rifa

Jando Reyes 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please give us more details.

0
Under review

there is still no links after i re-installed...can you solve the problem?

tantzejiae 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.40: https://en.savefrom.net/user.php?vid=387#10
Thank you for using Savefrom.Net browser extension

0
Under review

Tolong hentikan notifikasi!

Santi 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please give us more details.

0
Under review

Your extension is ruining my Aliexpress experience because it forces website language to Russian

mmrcn 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Answer
Aleksandr 6 years ago

Hello, do you have an iPhone?

0
Under review

"no links were found"

abarbosa684 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

Some videos will not download and stay at 0.0%

Bozo 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

С ютуба качаетя только низкого качества.

Sergey Nefedov 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Здравствуйте, для эффективной помощи нам нужна информация о расширении и браузере.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

Пришлите пару ссылок видео "для теста".

В каком качестве не скачивается видео?

0
Under review

Refresh needed for youtube to download videos now, post recent updates.

gigalife094 6 years ago • updated by Aleksandr 6 years ago • 2

A page refresh must be used before videos will download from youtube using the new MeedleMonkey script loader runtime infrastructure.

NOTE: It still works fine on my latest copy of Opera, odd that it seems to be just isolated to Chrome.

Ver(s):

Chrome - Version 76.0.3809.87 (Official Build) (64-bit

MeddleMonkey - Version1.0.0

Save From Net Helper - // @version 8.40.2

Answer
Aleksandr 6 years ago

Hello, Reinstall the extension after an older version is uninstalled:

https://en.savefrom.net/faq.php#ext_inst_chrome



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