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Under review

can't download 4K

OWO454 5 years ago updated by Aleksandr 5 years ago 5

after updating the extension and the app, now i can normally download video but i still couldn't download video in 4k

Image 4944

Image 4943

Answer

Answer
Under review

Hi. We'll try to fix it ASAP.

Answer
Under review

Hi. We'll try to fix it ASAP.

still no 4K😢

Hello, the version of the program?
What is your OS?
Could you please send a few links you can't download. We will check it out.

Mojave10.14.6 ummy 1.70

i can't download 4k but other resolutions are fine

Fix this inconvenience is unfortunately at the moment we can not, for technical reasons.