Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Wird überprüft

firefox quantum 57.0.1, helper version 7.52 not working in vimeo

zyeatot vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 1

Я пытаюсь загрузить это видео, https://vimeo.com/115847466, но это не дает мне возможность скачать

Antwort
Aleksandr vor 8 Jahren

Здравствуйте. Постараемся отремонтировать в близлежащее время.

0
Wird überprüft

Can't download mp3 song before I used this it can easily download mp3 song

Tayyab AwAn vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 1
Antwort
Aleksandr vor 8 Jahren

Hello, how is the name of the site from which you want to download the mp3?

Do you use the extension or the site Savefrom.Net?

Antwort
Aleksandr vor 8 Jahren

Здравствуйте, на данный момент уже ведутся работы над исправлением ошибки.
В ближайшее время будет релиз расширения с исправлением.
Спасибо за понимание!

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Fixed

Problem with Music Meta Data

Maxx Quintana vor 8 Jahren • aktualisiert von Facing the same issue with Vk vor 7 Jahren • 17

Hi.
The problem is when i download music from Vk it came without Coverart, Genre, etc. 
**It used to have all that data, like a week ago** 

Thanks.

Antwort
Aleksandr vor 8 Jahren

Hello,
You are probably using Google Chrome.
Go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.
Restart TM – everything should be working.

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Wird überprüft

Video onLive dont download

Oscar Orlando Sonco vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 1
Antwort
Aleksandr vor 8 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

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Wird überprüft

subscriptions and trial

Larry Carroll vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 1

If a person has a tablet and a desktop , would they need two subscriptions or one for both. Also, Is it possible to try a couple of downloads before purchase?

Antwort
Aleksandr vor 8 Jahren

Hello, like the name of the program you want to buy?

0
Wird überprüft

Why download size not show when I download it...........

Prakash Minj vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 1
Antwort
Aleksandr vor 8 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Wird überprüft

i cannot download

carmalep9 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 1
Antwort
Aleksandr vor 8 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Wird überprüft

je n'arrive pas à suivre la progression et la vitess de telechargement

SOW vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 1
Antwort
Aleksandr vor 8 Jahren

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

44.0.1 Mozilla Firefox for Linux Mint

vervolk66 vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 3

After installing this plugin I lost the ability download from vk.com and youtube. The arrow is there, but the file size is not displayed, download can't start.

44.0.1 Mozilla Firefox for Linux Mint

Antwort
Aleksandr vor 8 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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