Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Problems with the Google Chrome Extense

Sein vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

hola para guan razón no me deja descargar desde cualquier página de la exportación de Google Chrome hola por alguna razón no me deja descargar cualquier página del Google Chrome

Navegador: Chrome 65.0.3325 de Windows
User Agent: Mozilla / 5.0 (Windows NT 10,0; Win64, 64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 65.0.3325.162 Safari / 537.36
Duración: 07:57 camaleón


Antwort
Aleksandr vor 7 Jahren

Hola, envíe un par de enlaces al video que no puede descargar "para la prueba".

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YouTube videos are not loading

Şahıs is an Avcı vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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extansion tampermonkey cant remove

stevemaco vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

i install the sfhelper from savefrom.net, then appear tampermonkey on google, i try remove it but it remove byself... how i remove it?

Antwort
Aleksandr vor 7 Jahren

Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

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May you add supprot for Vilve, thank you

indinamaull vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

May you add supprt for Vlive ? There are many videos i want download :)

Antwort
Aleksandr vor 7 Jahren

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

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Fixed

userjs 7.60.2 не скачивает с YT

Xim vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 4

Добрый день,

После крайнего автообновления скрипта до 7.60.2 не скачивает с youtube, битрейт и размер файла получает в выпадающем списке на странице, но по нажатию на видео с любым качеством скачка не начинается.


Browser: Chrome 65.0.3325 Windows
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36
Extension: userjs-chrome 7.60.2

Antwort
Aleksandr vor 7 Jahren

Здравствуйте, переустановите расширение прежде удалив предыдущее. Удалите Tampermonkey из расширений.
Установите заново. Как установить расширение в браузер Google Chrome прочтите здесь:
http://ru.savefrom.net/faq.php#ext_inst_chrome

Почистите кеш и куки в браузере.
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punyaku gak bisa buat download

md168abd vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

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can't download videos from youtube

Tech Lovers vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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cant download from you tube

abhishek jain vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
i cant download you tube video. when i try to download first is show downloading video file. when entire download complete it show file is not here it is moved or deleted. 
Youtube video
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

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Fixed

Got error while trying to download playlist from youtube

Eugine vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 10

Hi

I got an error while trying to download PlayList from YouTube. Kindly give your valuable help.

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a link to a playlist that you can not download.
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La extensión no funciona en Google Chrome Versión 64.0.3282.186 (Build oficial) (32 bits). Sí funciona en Firefox.

hardbull vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

La extensión no funciona en Google Chrome Versión 64.0.3282.186 (Build oficial) (32 bits). Sí funciona en Firefox. 

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

What exactly does not work? Please give us more details.


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