Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Beantwortet

default video quality showing 360 not 720 hd

b joy123 vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 9

I am using Firefox. Recently default video quality of the savefrom downloader changed to 360 instead of 720 hd. Please fix this.

Antwort
Aleksandr vor 7 Jahren

Hello, can you download a video as 720p?

0
Wird überprüft

Awful. Doesn't do what it advertises that it does.

mobody vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

Doesn't recognize the site it cleary says it can download from. What a hack. Don't even bother.

Antwort
Aleksandr vor 7 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error. 

0
Fixed

Works a couple of times and stops

jimjulian vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 7

Installed yesterday. Tested several. Just tested a couple more. Then the app stopped. No more arrows, even for pages that worked yesterday and today.

Antwort
Aleksandr vor 7 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Wird überprüft

Can't Download videos above 360p

bigthinkstudioofficial vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 3
Antwort
Aleksandr vor 7 Jahren

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Wird überprüft

Why video Download not hd

indahss1613 vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

0
Beantwortet

https://www.spine-health.com/video/video-sobre-hernia-de-disco-lumbar

Juan Manuel vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 2

No aparece la opción de descargado por ningun lado

Antwort
Aleksandr vor 7 Jahren

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Wird überprüft

hi

leonderop vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello.

0
Wird überprüft

Please add TUNE.PK

Dawood Ahmed vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

Please add TUNE.PK VIdeo Downloder ALso

Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

0
Wird überprüft

it isn't working the download button disappeared

alexmanning111372 vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

I went to go and download a youtube video to discover that the green button was gone

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Wird überprüft

Cant download the YouTube videos in HD only 360p available

abishek kishore 8 vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

I am facing a problem in downloading videos in HD there the highest quality available is 360p. Favinc same problem in browser and application both

Antwort
Aleksandr vor 7 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1